PRIVACY POLICY
At PIT GRIT® , we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have when you visit our website, purchase our products, create an account, subscribe to our emails, or contact us.
By using the PIT GRIT® website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us when you use our website or interact with PIT GRIT® .
This may include:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Account login information
- Order and purchase information
- Information you provide through contact forms
- Information you provide when subscribing to our email list
- Messages, questions, reviews, or other communications you send to us
We collect this information when it is needed to process your orders, provide customer service, communicate with you, and operate our website and business.
2. Payment Information
When you purchase PIT GRIT® products, payments may be processed through third-party payment providers.
Depending on the payment method you use, your payment information may be collected and processed directly by the applicable payment provider. We do not need to store your complete payment card information on our own systems to process your purchase.
Payment providers may have their own privacy policies and terms that apply to the processing of your payment information.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This may include:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Website interactions
- Date and time of access
- Referring website
- General device and usage information
This information helps us understand how visitors use our website, maintain website security, troubleshoot technical issues, and improve our products and online experience.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential functionality and improve your browsing experience.
Cookies may be used to:
- Keep products in your shopping cart
- Support account and checkout functionality
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Support security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
4. How We Use Your Information
We may use the information we collect for legitimate business purposes, including to:
- Process and fulfill orders
- Process payments and facilitate delivery
- Create and manage customer accounts
- Provide customer support
- Respond to questions and inquiries
- Send order confirmations and service-related communications
- Provide information about our products and services
- Send promotional communications where permitted
5. How We Share Your Information
We do not sell your personal information for monetary consideration.
We may share personal information with trusted service providers when necessary to operate our business and provide services to you. These providers may assist with:
- Website hosting
- Ecommerce and order fulfillment
- Payment processing
- Shipping and delivery
- Customer service
- Email communications
- Website analytics
- Security and fraud prevention
These service providers are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by applicable law.
6. Marketing Communications
If you voluntarily provide your contact information or otherwise consent to receive marketing communications, we may send you information about products, promotions, new releases, special offers, or other PIT GRIT® updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Please note that opting out of marketing communications does not prevent us from sending important transactional or service-related communications, such as order confirmations, shipping notifications, account notices, or responses to your inquiries.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
Third-party services may also be used to provide functionality such as payments, shipping, analytics, marketing, customer support, or other website services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their respective privacy policies before providing personal information.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
Despite these safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information may depend on factors such as:
- The purpose for which the information was collected
- Our relationship with you
- Transaction and business requirements
- Legal, accounting, or regulatory obligations
- The resolution of disputes or enforcement of agreements
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it.
10. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps to address the situation.
11. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights concerning your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Request information about how your personal information is collected or used
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To make a privacy request, please contact us using the information provided in the Contact Us section below.
We may take reasonable steps to verify your identity before processing certain requests.
12. U.S. State Privacy Rights
Some U.S. states provide residents with additional privacy protections and rights.
Where applicable, these rights may include rights relating to access, correction, deletion, portability, restriction, or opting out of certain uses or disclosures of personal information.
If you are a resident of a state that provides additional privacy rights, you may contact us to submit an applicable request. We will handle the request in accordance with the privacy laws applicable to you.
13. International Visitors
Our website and services may be operated or supported from the United States or other locations.
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.
By using our website, you understand that your information may be processed in jurisdictions that may have privacy laws different from those in your country or region.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date displayed at the top of this Privacy Policy.
We encourage you to review this page periodically to remain informed about how we handle your information.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Email: info@boylesnaturals.com
16. Acceptance of This Privacy Policy
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the website.
